Anonymous
map-marker Tamarac, Florida

Left a mess

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I had Kevin do my previous house with good results but when I had him do my new place its a disaster. Left a huge mess on the pool deck and then left a pile of old gutters beside the house. The also left screws and bolts all over the place. Im very unhappy with this service. I have called several times and he promised to come pick up but never did. Now Im stuck. I understand now why he gave a discount if I paid Cash. He knew any credit card charge would be disputed. Do not use this company. Terrible service and broken promises. Very unappy with Kevin.
View full review
Loss:
$200
Reason of review:
Left a mess

Preferred solution: Price reduction

Anonymous
map-marker Boynton Beach, Florida

Bad, really bad customer service

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I used this company thru an ad they had in a Boynton Beach consumer magazine under the company name Budget Seamless Gutters, what a mistake, I used them on two properties, one rental, & my own home, the job that was done on my home was nothing like the rental property, I must have gotten a decent crew to do my house, the rental property, no so much, the gutters were bowed in several places & the downspouts are not sealed properly. On a day recently when we had severe rain a section of gutter came loose from the supports and was severely tipped forward, I called the company every day for two weeks straight trying to get some resolution & they never called me back. Steer clear of this company, it is bad news, and I also found it very interesting that they give you a hefty discount for paying in cash, very suspicious
View full review
Cons:
  • Customer service and poor installation
Reason of review:
Damaged or defective

Preferred solution: Let the company propose a solution

Anonymous
map-marker Miami, Florida

Tri County Seamless Gutters Gutters Installation Review from Miami, Florida

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All these statements are true. As a previous insider, I know that this company should not be in business. The company changed names to avoid all the bad reviews. Now called Budget gutter.The office is given little to no information regarding how things work. One girl answers phones just to collect info and text to whom ever it deals with. Owner does not care about repairs as they dont charge for those. They push free estimates, collect (even though they claim they only collect after) and then take forever to do work. When or if they do the work its by half wit no experience gutter guys that rotate almost as quick as the office girl. So then the aweful cycle of calling the office starts. Poor office girl cant do anything about any of it. Just resend the info.. DO NOT use this company. Last I heard they dont have the right license to work in most the cities they do work in. If you are one of the lucky few to get a good estimator and one of the two good installers congratulations. You must have a nice home with a huge square footage of gutter. Those are the only people they work for. The real test to those good reviews, call to get repairs done...
View full review
Reason of review:
Bad quality
1 comment
Guest

Looks like a disgruntled prior employee that knows very little about the business...ratings are used to those. BTW as I recall all estimates from all companies are free...hhmm.

Anonymous
map-marker Fort Pierce, Florida

Short Review on April&nbs-04:00;16,&nbs-04:00;2016

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Tri county gutters in Ft. Pierce Fl if we are talking about the same business ! They are great had three different jops done by them ! They did a wonderful job for me !
View full review
Reason of review:
Good quality
Ameliya Gxd
map-marker Fort Pierce, Florida

AWFULL!!!

We called and asked Tri-County Seamless Gutters to come out and instal gutters on our new home. They were contracted, paid and asked to install them from the roof, down the walls and into the ground (all clearly on contract).

We did our part, sign a contract and pay. Day of install came, they did instal them on roof and down walls, but never put a shovel in the ground on one of them. Mind you we contracted and paid for gutters, both above and UNDER the ground.

At first they used the excuse it started raining, which I could not verify since I was not home. But never came out and that was our last return call. Even though my wife called everyday for a month and a half NO ONE calls back, no one ever said sorry or offered ANYTHING as a solution. After nearly two months of asking for the work to be completed, to no avail, we asked for our 1K back, which is only the amount for the incomplete work, wait for it, no one cared enough to fix their work or even call and update us.....starting to see the theme here? BBB case filed, heard to court tomorrow as I plan to see this one all the way through!

Be warned I would not use them for ANYTHING as they WILL burn you and the owner was alerted everyday and has yet to call us even once......he hides behind the stolen money of the 46 other BBB complaints I found a couple months too late.

View full review
Loss:
$1000
Reason of review:
They stole from us by not installing what we paid for

Preferred solution: Full refund

Amma Etv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Lauderdale, Florida

DONT USE THIS COMPANY EVER.

Had written estimate,with specific instructions with Kevin (salesman), about installation to be done on 2 ft centers using the rafters to nail to. Was not done and skiped many rafters when done. They dont drain water as pitch is wrong for distance and no new downspouts recommended. Tried for over 6 months to get corrected,and just got excuse after excuse, to busy, be there tomorrow, etc. Kevin even had his phone number changed as he got tired of me calling every day. the girls at office just take name and promise to have them call back, which never happened. The worst service out there, and *** work,. WARNING ...DO NOT USE THIS COMPANY>>>>>>>>
View full review
Loss:
$1200
Cons:
  • Customer service and installaton
Reason of review:
Poor customer service
1 comment
Guest

Give me his full name Ill find him for you and you can knock on his frint door.

Anonymous
map-marker Port Saint Lucie, Florida

DO NOT HIRE, SCAM

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Found their address in Ft Pierce, but they have multiple addresses listed. This should have been a sign. Paid for a service that was NOT done. Had to call twice to get someone to come out for an estimate. Jennifer finally came out and quoted my plaza $950 to do 5 items from her quote. The company came out the next day and only popped the drains out of the gutters. They did not do the other 4 items listed on Jennifer's quote. I paid in full at the time of service and did not find out until it rained the next day that the services were NOT done. I called 4 times until Jennifer finally called me back with only excuses. Jennifer sent her 2 guys out a week later and they told me that Jennifer obviously did not inspect the gutters before giving the quote. I told them I either need a refund or need the work completed that I was quoted for AND paid for. They said they would call Jennifer and let me know in 5 minutes what her answer was. I guess Jennifer told them to leave because I went back out to find out the answer and they were GONE. This company is a scam and should have their business license revoked.
View full review
Loss:
$950
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

2 comments
Guest

We had Tri County install gutters on a house we just purchased for our daughter. Paid them in cash after the job.

The next day it rained and the joints (which were screwed together) all leaked. We have called them at least 6 times to come out and fix the leaks and have yet to have them call us back. Fly-by night outfit.

Call at your own risk. And this company was recommended by our realtor!!!

Guest

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View more comments (1)
Anonymous
map-marker Hyderabad, Sindh

Bellevue Gutters

my partner and i had React do OUR guttering AND Colourbond fascias to help restore crumbling timber fascias along with other exposed woodwork, AS WELL AS they did a good fantastic job. MY PERSONAL house 'm built, after that extended, coming from a great owner-builder that didn’t understand what a good instantly line was, AND that used almost all sorts connected with second-hand material inside just about all some other sizes. zero 3 pieces regarding fascia were your own same. React put for the extra operate IN ADDITION TO date to make sure every thing fitted IN ADDITION TO matched up, even put throughout excess large guttering AND downpipe to the flat-roof garage consequently That couldn’t overflow (not portion of your original job) AND worked overtime for getting your own excess run performed for the original schedule. http://www.premierhomerepairsinc.com/
View full review
Anonymous
map-marker Ramos, Luquillo

Other Product Review

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Would not do business with this company again sales rep was very nice responsive office never called me back and then I read the reviews and saw there at freighting would not use this company pay a little more and have the job done right
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Coral Springs, Florida

Customer service, installation is the WORSE I've ever dealt with. This company sucks and should be shut down.

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Kevin measured what was needed. The installation was done and the problems started. One gutter on the front of the house was pitched away from the downspout. Repeated calls to repair met with empty promises. I fixed the pitch problem and added a 2nd downspout which fixed a major portion of the problem. Filed a complaint with BBB and after several attempts to contact Tri county, they gave up telling me in an email they couldn't make contact with them. Gave me a contact for the attorney general. Why bother for $240. Enough bad word of mouth and they go out of business. Install was done in 2012 and in 2014 I got a call from a manager saying she was new and she fired everyone associated with the old team. She said she was sending Kevin over to look at the problems with the install. I told her Kevin was part of the original problem, that I fixed the problem myself. She asked what could she do to make things right, I told her a full refund would make it right. That was the last I heard from her. Good riddins. Word to the wise from the wise: DON'T WASTE YOUR MONEY. STAY FAR AWAY FROM THESE PEOPLE. I THINK MOST OF THEM ARE ON CRACK. Learned my lesson the hard way.
View full review
Loss:
$240
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
Guest

It wasnt a new manager it was a new girlfriend! They all start strong in the office then push it off when they realize the owner will never change.

Anonymous

NO CALL BACK OR FIX

These guys did a real poor (leaky) job when they installed my gitters....Called Karim 3 times...promised promised promised...ALL BS. Never fixed it...never even showed up. Called the office and got the rudist woman I have ever spoken with on the phone. She actually saisd "we're too busy" to respond to every complaint....WOW! DO NOT USE THESE FOLKS>>>>SCAM ARTISTS> ALSO....F rated at BBB Use any other company...pay a bit more...but stay away from these people....you will be hurt one way or another.....TRUST ME...they stink. I think this guy Karim was a professional gambler before this job....now he's betting that nobody sues the *** out of him...or worse!! Good luck Karim....you deserve the worst you get.
View full review
Loss:
$500
Reason of review:
you stink

Preferred solution: Full refund

Anonymous
map-marker Hobe Sound, Florida

Staff Review

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Can't get a call back. I had a post install concern. Called and was told I would get a call back by owner (Manny?) and never did. I called back and for last 2 days no one picks up. Seems like this is a reoccurring theme.
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Boynton Beach, Florida

Stay away from this compant!!!!!

Bad experience in 2012 reported it to BBB. They couldn't get a response. In 2014 Tri County called me, 2yrs later to fix the problem.They wanted me to contact BBB to help their rating. My gutters were already redone in 2012 for the cost of $240.00. I got daily calls from Jennifer saying Karem was coming. Four times he called me at 4:30pm from 1 hr away saying he'd be here in 15mins. He finally showed up once. There is nothing to fix, I already had it done 2 yrs ago. He asked what would make me happy, I said a refund of the $240.00 I had to spend to stop the leaks. I haven't heard from then since. I also posted on Yelp about them. Why are they still in business? I just saw an ad for them with the exact same name.
View full review
Loss:
$240
Reason of review:
Poor customer service

Preferred solution: Full refund

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Anonymous
map-marker Hollywood, Florida

Do NOT Use!!!!,

Just like all the other folks, they don't return phone calls, are unresponsive and incompetent to run a business. They installed 90% of the job THREE weeks ago and haven't finished. Kevin promises dates to finish and to keep us posted but does neither. Just one excuse after another. This 'company' needs to be shut down. I also looked them up on BBB and found they have an F rating. Too bad I didn't find that out before they started the job. I have already told a friend of mine needing gutters installed to stay far away from these guys.
View full review
Reason of review:
Poor customer service
Elysabeth Wmo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Davie, Florida

Crapy work

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Stay away they may be cheap but horrible work and now no longer pick up the phone calls. The installer measured the area wrong and when. Called to have the issue fixed the people in the office never return phone calls. There are a few people involved in this company. They have a f rateing on the BBB site. You get what you pay for and I sure lessened that the hard way. They are currently postings as on Craigslist. I you see any flag it and Craigslist will most likely remove it. Also if you just had issues with poet on yelp and google reviews. Class action law suit would be a great way to start and close them down.
View full review
Loss:
$480
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous
map-marker Fort Pierce, Florida

Do not!!!! I'll repeat myself, Do not do business with this company!

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Man came to my home to install 30' gutter, got up on ladder and started pulling up the roofs metal drip edge, kinking it all to ***, then cutting slits in it, then proceeds to truck and says I don't have enough metal, only have 25 feet!!! Want another color? So I questioned him and his work and he rudely said he had family home waiting on him for dinner!!! So he left me with a damage. After this happened I googled this company, the BBB rated them with an F, I also found several bad reviews, and also found out the owner Manny was on the news for rip off reports.
View full review
1 comment
Guest

Hi tri county is a junk company and they rip off everyone but lifting the drip edge is standard practice so you can slide the gutter under it so water doesn't go behind it.

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